PRIVACY POLICY
Last updated: May 2026
Overview
Fulcra Center for Change, LLC ("Fulcra," "we," "us," or "our") is committed to protecting the privacy and confidentiality of all individuals who interact with our organization. This policy describes how we collect, use, store, and protect your information.
By using our website or engaging our services, you agree to the practices described in this policy.
Information we collect
Contact information
Name, phone number, email address, and mailing address provided through our contact form, intake process, or direct communication.
Case-related information
Legal documents, court orders, referral information, and other materials submitted as part of an assessment or treatment intake. This information is collected only when directly relevant to the services being provided.
Website usage information
Basic technical data such as browser type, pages visited, and time spent on the site. This information is collected in aggregate and is not linked to individual identities.
How we use your information
Information collected by Fulcra Center for Change is used solely for the following purposes:
To respond to inquiries and coordinate services
To conduct conflict checks prior to initiating services
To complete clinical assessments, evaluations, and treatment documentation
To communicate with referring attorneys, courts, or agencies as authorized
To fulfill legal and regulatory obligations
We do not sell, rent, or share your personal information with third parties for marketing or commercial purposes.
HIPAA & protected health information
Fulcra Center for Change is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) — including clinical records, assessment reports, and treatment documentation — is handled in strict accordance with applicable federal and state privacy laws.
Your rights regarding your PHI include:
The right to request access to your records
The right to request corrections to your records
The right to request restrictions on certain uses or disclosures
The right to receive an accounting of disclosures
The right to file a complaint if you believe your privacy rights have been violated
To exercise any of these rights, contact our office at admin@fulcracenter.com or (360) 389-2620.
Disclosure of information
We may disclose your information only in the following circumstances:
With your written authorization — via a signed Release of Information (ROI) form
As required by law — including responses to court orders, subpoenas, or mandatory reporting obligations
To prevent harm — if there is a credible and imminent risk of harm to you or another identifiable person, we are legally and ethically obligated to take appropriate action
To referring parties — limited to information authorized by your signed ROI and relevant to the services being coordinated
Mandatory reporting obligations
As licensed clinical professionals, Fulcra's clinicians are mandated reporters under Washington State law. We are required to report:
Suspected abuse or neglect of a child, vulnerable adult, or dependent person
Credible threats of imminent harm to an identifiable person
These disclosures are made in compliance with applicable law and professional ethical standards.
Email & electronic communication
Email is not a fully secure method of communication. We strongly advise against sending protected health information, sensitive case details, or legal documents via standard email. Our intake process uses a secure client portal for document submission.
By contacting us through our website or by email, you acknowledge that standard email carries inherent privacy limitations.
Data retention
Clinical records and associated documentation are retained in accordance with Washington State law and applicable professional standards. General inquiry information is retained only as long as necessary to respond to and coordinate your request.
Website & cookies
Our website may use basic cookies or analytics tools to understand how visitors interact with our content. This data is collected in aggregate and is not used to identify individual users. We do not use tracking cookies for advertising or retargeting purposes. You may disable cookies through your browser settings at any time.
Third-party links
Our website may contain links to external resources or referring organizations. Fulcra Center for Change is not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any external sites you visit.
Changes to this policy
We reserve the right to update this privacy policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services following any update constitutes acceptance of the revised policy.
Contact us
If you have questions about this privacy policy or how your information is handled, please reach out:
Fulcra Center for Change, LLC
1901 Cornwall Ave, Suite 1051 · Bellingham, WA 98225
Mon–Fri · 9:30 AM – 5:00 PM